These Terms of Service (“Terms”) govern your use of https://www.gencoconstructiondfw.com/ (the “Site”) and your communications with Genco Construction(“Genco,” “we,” “us,” “our”). By visiting the Site, submitting a form, or contacting us, you agree to these Terms. If you do not agree, please do not use the Site.
These Terms work alongside our Privacy Policy, which explains what information we collect and how we use it.
Contact Us
Genco Construction
Email: info@gencoconstructiondfw.com
Phone: (214) 444-8135
Office Address: 539 W Commerce St #1320, Dallas, TX 75208
1) These Terms and Your Signed Agreement
These Terms apply to visitors of the Site and to people who contact us, book a consultation, or request information. Work we perform for you is governed by the written agreement you sign for that work — a consultation agreement, a design and pre-construction agreement, and/or a residential construction contract. If anything in these Terms conflicts with a signed agreement, the signed agreement controls.
2) Use of the Site
You agree not to misuse the Site, including attempting to gain unauthorized access, interfering with its operation, collecting data from it by automated means, or using it to send unsolicited communications. We may suspend access for any of these.
All content on the Site — text, photographs, project images, logos, and design — is owned by Genco Construction or used with permission and may not be copied or republished without our written consent. Project photographs show past Genco work and are not a representation that your project will look the same or cost the same.
3) Consultations, Estimates and Proposals
- Any figure discussed verbally, by email, or shown on the Site before a signed written agreement is a preliminary range, not a quote.
- Observations made during a walkthrough are based on what is visible without invasive investigation. We are not responsible for concealed or unknown conditions that could not reasonably be seen.
- A written proposal becomes binding only when signed by both parties. Pricing assumes the conditions visible at the time of estimating; concealed conditions discovered after work begins — such as rot, mold, termite damage, failed wiring or plumbing, or code violations — are handled as a change to the agreement.
- Changes to scope, selections, or materials after signing are handled by written change order and may affect both price and schedule.
4) Fees for Consultations and Services
Any fee, deposit, credit-back, refund, or cancellation term that applies to a consultation, design and pre-construction services, or construction is stated in the written agreement for that service, which you receive and sign before any payment is due. Where a fee applies and is later credited toward another service, the credit terms are stated in that agreement. If an advertised offer includes a complimentary consultation, the terms of that offer govern.
5) Scheduling and Timelines
We provide a realistic schedule before work begins and work to hold it. Completion dates are estimates and may be extended by circumstances outside our control, including weather, permitting and inspection timing, material lead times and availability, subcontractor availability, concealed conditions, hazardous materials, labor disputes, force majeure events, and delays in owner selections, approvals, or payments. Dates discussed before a signed agreement, including promotional completion dates, are targets, not guarantees.
6) Promotional Offers
Unless an offer states otherwise:
- Offers are limited in number and available on a first-come basis, and any project slot is confirmed only when the project is approved and scheduled.
- Offers apply to new projects only, cannot be combined with other offers, and have no cash value.
- We may change or end an offer at any time. An offer already written into a signed agreement is honored.
- Whether a project can meet a promotional completion date depends on scope, selections, material availability, permitting, and how quickly planning is completed.
7) Payments and Financing
Payment terms, deposits, and draw schedules are set out in your signed agreement. Late payments may accrue interest and may entitle us to suspend work, as described in that agreement. Warranty coverage is conditioned on payment in full.
Financing is provided by third-party lenders, not by Genco.We may introduce you to lending partners, but we are not a lender or a broker, and we do not approve credit, set rates, or determine terms. All financing is subject to the lender’s approval and its own agreement with you, and you are responsible for loan-related costs. Any monthly payment figure shown in our advertising is an illustration based on an example project amount, rate, and term; your actual payment depends on the amount financed, your credit, the lender, and the program. The lender’s disclosures govern.
8) Warranty
Completed construction work is covered by the express written warranty in your signed construction contract. The warranty term, what it covers, its exclusions, and the claim process are stated in that contract and in the warranty documents provided with your project. Warranty coverage is conditioned on payment in full, is non-transferable except as that contract provides, and requires that you notify us in writing and give us a reasonable opportunity to inspect and repair before others attempt repairs.
Manufacturer warranties on products, appliances, and materials are passed through to you and are the responsibility of those manufacturers. Construction-defect claims are also subject to Chapter 27 of the Texas Property Code, which requires written notice by certified mail at least 60 days before filing suit or initiating arbitration and gives us an opportunity to inspect and cure.
9) Text Messaging (SMS)
By providing your phone number and checking the consent box on our forms, you agree to receive calls, text messages, and emails from Genco Construction about your inquiry and project, including estimates, scheduling, appointment reminders, project updates, and occasional offers.
- Consent is not a condition of purchase. You can request an estimate or hire us without agreeing to receive text messages.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out, or HELP for help. You can also email info@gencoconstructiondfw.com or call (214) 444-8135.
- Mobile opt-in and SMS consent data is never shared with or sold to third parties or affiliates for their own marketing purposes.
- Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle the information you provide.
10) Photographs of Your Project
Our agreements describe when photographs, video, and renderings of your project may be used for marketing, and when your separate written consent is required. Where consent has been given, images may appear on our website, social media, print, and direct mail.
11) Reviews and Testimonials
Reviews shown on the Site are from real customers and are reproduced from their original source, such as Google, Angi, or BuildZoom, edited only for length or clarity. Individual results vary.
12) Third-Party Services and Links
The Site links to and uses third-party services, including scheduling tools, financing partners, payment processors, analytics, and social media. We are not responsible for their content, services, or practices, and your use of them is governed by their own terms.
13) Disclaimers
The Site and its content are provided “as is” and for general informational purposes. We do not warrant that the Site will be uninterrupted or error-free, or that its content — including pricing ranges, timelines, and project examples — reflects your specific project. Nothing on the Site is legal, financial, engineering, or design advice.
14) Limitation of Liability
To the fullest extent permitted by law, Genco Construction is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising out of your use of the Site. Nothing in these Terms limits liability that cannot be limited under Texas law. Liability arising from work we perform is governed by your signed agreement and its warranty provisions.
15) Indemnification
You agree to indemnify and hold harmless Genco Construction and its owners, employees, and subcontractors from claims arising out of your misuse of the Site or your violation of these Terms.
16) Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. If a dispute arises, the parties will first attempt to resolve it through direct discussions, and then through mediation before a mutually agreeable mediator. Disputes arising from a signed agreement are resolved as that agreement provides, which may include binding arbitration in Dallas County, Texasunder the Construction Industry Rules of the American Arbitration Association. The prevailing party in a dispute may recover reasonable attorney’s fees and costs.
17) Severability and Entire Agreement
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with our Privacy Policy, are the entire agreement between you and Genco Construction regarding your use of the Site, and do not replace any written agreement you sign for services.
18) Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated Terms.