This Privacy Policy explains how Genco Construction (“Company,” “we,” “us,” “our”) collects, uses, discloses, and protects information when you visit https://www.gencoconstructiondfw.com/ (the “Site”), contact us, request an estimate, or use our services.
Contact Us
Genco Construction
Email: info@gencoconstructiondfw.com
Phone: (214) 444-8135
Office Address: 539 W Commerce St #1320, Dallas, TX 75208
1) Information We Collect
A. Information you provide
- Name, email, phone number, address, and preferred contact method
- Project details (scope notes, measurements, finish level, budget ranges, selections)
- Photos or videos you share of your property or project area
- Communications with us (calls, texts, emails, forms, and messages)
- Billing details needed for invoicing and payments (payments are typically handled by third-party processors)
B. Information collected automatically
- Device identifiers, browser type, operating system, IP address, and approximate location
- Pages viewed, time spent, clicks, referring / exit pages, and basic site analytics
- Cookies and similar tracking technologies (see Section 6)
C. Information from third parties
- Advertising and analytics partners (for example, platforms used to measure marketing performance)
- Tools used to operate our business (e.g., scheduling, CRM, project communication portals)
- Payment processors (confirmation of payment status)
2) How We Use Information
- Provide consultations, estimates, proposals, and remodeling / construction services
- Schedule appointments and coordinate project communication
- Provide project updates, documentation, and closeout information
- Send invoices, take payments, and maintain business records
- Improve our Site, operations, customer experience, and marketing performance
- Detect, prevent, and address security, fraud, or misuse
- Comply with legal obligations and enforce our agreements
3) How We Share Information
- Service providers (website hosting, analytics, CRM, email / SMS platforms, scheduling tools, payment processors)
- Subcontractors and vendors working on your project (only what is reasonably necessary to coordinate and perform work)
- Professional advisors (accountants, attorneys, insurance professionals) as needed
- Legal / compliance recipients if required by law or to protect rights and safety
- Business transfers if we undergo a merger, acquisition, or sale of assets (subject to applicable law)
We do not sell your personal information for money. Some website analytics / advertising tools may be treated as “sharing” under certain privacy laws (see Section 7).
4) Communications and Text Messaging (SMS)
If you provide your phone number, you consent to receive calls and texts related to:
- Estimates, scheduling, project coordination, and customer support
- Appointment confirmations and reminders
- Project updates and service communications
If marketing texts are sent, they will be sent only where permitted and / or with required consent.
Message frequency varies. Message and data rates may apply.
You can opt out of texts by replying STOP. For help, reply HELP, or contact us at info@gencoconstructiondfw.com or (214) 444-8135.
5) Payments
Payments may be processed through third-party payment providers. We do not store full payment-card numbers on our systems unless explicitly stated by the processor’s tools. Your payment information is handled according to the payment provider’s terms and privacy practices.
6) Cookies and Tracking Technologies
- Enable site functionality and remember preferences
- Understand traffic and site performance
- Measure marketing performance
You can control cookies through your browser settings. Blocking some cookies may affect the Site’s functionality.
7) Your Privacy Rights (United States)
- Request access to personal information we hold about you
- Request deletion or correction of certain personal information
- Opt out of certain targeted advertising or “sharing” (where applicable)
- Request a copy of your personal information (data portability)
To submit a request, email info@gencoconstructiondfw.com with the subject line “Privacy Request.” We may verify your identity before completing a request.
8) Data Retention
- Provide services and support
- Maintain business, tax, and legal records
- Resolve disputes and enforce agreements
9) Security
We use reasonable safeguards designed to protect your information. No method of transmission or storage is completely secure.
10) Children’s Privacy
The Site and our services are not intended for children under 18, and we do not knowingly collect information from children.
11) Third-Party Links
The Site may link to third-party sites (e.g., scheduling, social media, financing). We are not responsible for their privacy practices.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest revision.